General
-
CrossMe Color
CrossMe Color won’t load after the update last week (10/30). Help!
4 votesPlease contact us at techsupport@dynamixsoftware.com and tell us more about the issue. We will need to know the make and model of the device on which you installed CrossMe Color. If you have not tried doing so already, please re-install CrossMe color and see if it helps. Before re-installing the app we recommend backing up your progress in CrossMe’s options
-
Kindly update the list of Xerox printers in supported printers list with drivers. I am trying to print on Xerox Phaser 3330 via android.
Please add driver for Xerox Phaser 3330 printer for android OS and iOS.
4 votesHello,
Unfortunately we are not sure when or if we are going to be able to create a native mobile driver for this printer.
Try manually assigning one of the drivers located in Generic driver folder.
To do that you will need to select your printer, tap ‘select manually’, locate ‘Generic’ driver folder and try some of the generic drivers.Kind regards
-
Crossme crash
Since a few days ago, CrossMe always crashes when trying to load a video ad. The app was working relatively fine before (some random crashes here and there), but now is completely unplayable. I have made no changes in my iPhone since the time the app was working. Maybe one of the currently displayed ads is causing this? Please fix.
1 voteHello,
Thank you for letting us know about this issue. Could you tell me if you’re using the latest version of CrossMe on your iPhone? If you’re not using the latest version, please update CrossMe and see if it help resolve the problem. Doers the app crash when any video ad loads? Or does it happen if you’re seeing a specific ad? What is the iOS firmware version of your iPhone? What is the model of your iPhone?
We will very much appreciate your help in resolving this issue! We apologize sincerely for the caused inconvenience.
Thank you
-
Cross Me app now has a video ad that won't go away. I cannot get out of the ad to play the game. Please fix it quickly. I love this app.
Fix the ad or the app so that when the ad is finished, the game can be played. The ad is "Those who can't" by TruTV.
1 voteHello, could you please tell me the make and model of the mobile device on which you installed CrossMe? Are you using the latest version of CrossMe?
-
4 votes
Hello,
Unfortunately we are not sure when or if we are going to be able to create a native mobile driver for this Brother printer. Try manually assigning one of the drivers located in Generic driver folder. To do that you will need to select your printer, tap ‘select manually’, locate ‘Generic’ driver folder and try some of the generic drivers.
If assigning a generic driver does not work, please contact us via email at support@printhand,com and tell us under which account you purchased the app. We will issue a refund.
UPDATE: Please try manually assigning a driver for Canon mfc-j885dw. It may work with your printer.
-
3 votes
Kyle,
How exactly do CrossMe and CrossMe color fail to work on your Android device? What is the make and model of the device you are using? Are you using the official Android OS 7.0 firmware or an aftermarket firmware?
-
add more paper size
how can i add more paper size like 76mm x 70? Im using zebra imz320
1 voteHello,
unfortunately there is no way to add more paper sizes from a user’s side. We will need to review this driver and see if we can add these paper sizes to it.
-
3 votes
Hello,
Unfortunately we are not sure when or if we are going to be able to create a native mobile driver for this printer. Try manually assigning one of the drivers located in Generic driver folder. To do that you will need to select your printer, tap ‘select manually’, locate ‘Generic’ driver folder and try some of the generic drivers.
Kind regards,
-
photo collage
I suggest you ... to integrate the Option to print more then one picture per Page (photo collage)
1 vote -
1 vote
Thank you for the suggestion. We are considering adding this feature.
- Don't see your idea?