AdminPrintHand (Admin, PrintHand)

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  1. 1 vote
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      2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
      AdminPrintHand (Admin, PrintHand) commented  · 

      I am not quite sure that I've understood your question. Could you please elaborate?

    • 2 votes
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        2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
        AdminPrintHand (Admin, PrintHand) commented  · 

        Hello,

        unfortunately we are not sure when or if we are going to be able to create a specific driver for this printer. There are no drivers that are known to be compatible with this printer, sorry. But you can try using one of the Generic drivers or drivers designed for a similar printer model by selecting it manually.

        Anyway, we will add your printer to the list of requested drivers.

        If using generic or similar driver does not help, you can install our desktop app on your computer in order to print using the desktop drivers. Please refer to our official web site for more information.

        Note: in the latter case your computer needs to be ON and our desktop app needs to be running when you are printing from your mobile device.

        Kind regards!

      • 1 vote
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          1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          AdminPrintHand (Admin, PrintHand) commented  · 

          Hello,

          I am not quite sure that I've understood your question. Could you please elaborate?

          Please contact us at support@printershare.com and provide more information about your setup and the problem.
          We will need to know the make and model of the device on which you installed PrinterShare app; the make and model of your printer;
          and the interface you are using to print: Wi-Fi, Bluetooth or USB.
          Also, what driver are you referring to?

          Have a nice day,
          Konstantin

        • 1 vote
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            1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
            AdminPrintHand (Admin, PrintHand) commented  · 

            Hello,

            unfortunately we are not sure when or if we are going to be able to create a specific driver for this printer. There are no drivers that are known to be compatible with this printer, sorry. But you can try using one of the Generic drivers or drivers designed for a similar printer model by selecting it manually.

            Anyway, we will add your printer to the list of requested drivers.

            If using generic or similar driver does not help, you can install our desktop app on your computer in order to print using the desktop drivers. Please refer to our official web site for more information.

            Note: in the latter case your computer needs to be ON and our desktop app needs to be running when you are printing from your mobile device.

            Kind regards,
            Konstantin

          • 1 vote
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              1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
              AdminPrintHand (Admin, PrintHand) commented  · 

              Hello,

              unfortunately we are not sure when or if we are going to be able to create a specific driver for this printer. There are no drivers that are known to be compatible with this printer, sorry. But you can try using one of the Generic drivers or drivers designed for a similar printer model by selecting it manually.

              Anyway, we will add your printer to the list of requested drivers.

              If using generic or similar driver does not help, you can install our desktop app on your computer in order to print using the desktop drivers. Please refer to our official web site for more information.

              Note: in the latter case your computer needs to be ON and our desktop app needs to be running when you are printing from your mobile device.

              Kind regards,
              Konstantin

            • 16 votes
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                9 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                AdminPrintHand (Admin, PrintHand) commented  · 

                We are a bit late with the new puzzles, sorry. However, we are testing those already. ;)

                AdminPrintHand (Admin, PrintHand) commented  · 

                Sure, we are going to update the iOS version of the app during summer. :)

                AdminPrintHand (Admin, PrintHand) commented  · 

                We are planning to combine both apps into a single one. Anyway, we are planning to add both color and black an white puzzles. :)

                AdminPrintHand (Admin, PrintHand) commented  · 

                You are welcome! ;)

                AdminPrintHand (Admin, PrintHand) commented  · 

                Hello, we are planning to add new puzzles in the beginning of the summer. ;)

              • 3 votes
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                  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                  AdminPrintHand (Admin, PrintHand) commented  · 

                  Hello,

                  unfortunately we are not sure when or if we are going to be able to create a specific driver for this printer. There are no drivers that are known to be compatible with this printer, sorry. But you can try using one of the Generic drivers or drivers designed for a similar printer model by selecting it manually.

                  Anyway, we will add your printer to the list of requested drivers.

                  If using generic or similar driver does not help, you can install our desktop app on your computer in order to print using the desktop drivers. Please refer to our official web site for more information.

                  Note: in the latter case your computer needs to be ON and our desktop app needs to be running when you are printing from your mobile device.

                  Kind regards!

                • 1 vote
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                    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                    AdminPrintHand (Admin, PrintHand) commented  · 

                    Hello,

                    unfortunately we are not sure when or if we are going to be able to create a specific driver for this printer. There are no drivers that are known to be compatible with this printer, sorry. But you can try using one of the Generic drivers or drivers designed for a similar printer model by selecting it manually.

                    Anyway, we will add your printer to the list of requested drivers.

                    If using generic or similar driver does not help, you can install our desktop app on your computer in order to print using the desktop drivers. Please refer to our official web site for more information.

                    Note: in the latter case your computer needs to be ON and our desktop app needs to be running when you are printing from your mobile device.

                    Kind regards!

                  • 1 vote
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                      1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                      AdminPrintHand (Admin, PrintHand) commented  · 

                      Hello,

                      unfortunately we are not sure when or if we are going to be able to create a specific driver for this printer. There are no drivers that are known to be compatible with this printer, sorry. But you can try using one of the Generic drivers or drivers designed for a similar printer model by selecting it manually.

                      Anyway, we will add your printer to the list of requested drivers.

                      If using generic or similar driver does not help, you can install our desktop app on your computer in order to print using the desktop drivers. Please refer to our official web site for more information.

                      Note: in the latter case your computer needs to be ON and our desktop app needs to be running when you are printing from your mobile device.

                      Kind regards!

                    • 1 vote
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                        1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                        AdminPrintHand (Admin, PrintHand) commented  · 

                        Hello,

                        unfortunately, we are not sure when or if we are going to be able to create a specific driver for this printer. There are no drivers that are known to be compatible with this printer, sorry. But you can try using one of the Generic drivers or drivers designed for a similar printer model by selecting it manually.

                        Anyway, we will add your printer to the list of requested drivers.

                        If using generic or similar driver does not help, you can install our desktop app on your computer in order to print using the desktop drivers. Please refer to our official website for more information.

                        Note: in the latter case your computer needs to be ON and our desktop app needs to be running when you are printing from your mobile device.

                      • 1 vote
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                          1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                          AdminPrintHand (Admin, PrintHand) commented  · 

                          I am not quite sure that I've understood your question. Could you please elaborate?

                        • 1 vote
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                            1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                            AdminPrintHand (Admin, PrintHand) commented  · 

                            Hello,

                            unfortunately, we are not sure when or if we are going to be able to create a specific driver for this printer. There are no drivers that are known to be compatible with this printer, sorry. But you can try using one of the Generic drivers or drivers designed for a similar printer model by selecting it manually.

                            Anyway, we will add your printer to the list of requested drivers.

                            If using generic or similar driver does not help, you can install our desktop app on your computer in order to print using the desktop drivers. Please refer to our official website for more information.

                            Note: in the latter case your computer needs to be ON and our desktop app needs to be running when you are printing from your mobile device.

                            Kind regards!

                          • 1 vote
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                              1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                              AdminPrintHand (Admin, PrintHand) commented  · 

                              Hello,

                              unfortunately, we are not sure when or if we are going to be able to create a specific driver for this printer. There are no drivers that are known to be compatible with this printer, sorry. But you can try using one of the Generic drivers or drivers designed for a similar printer model by selecting it manually.

                              Anyway, we will add your printer to the list of requested drivers.

                              If using generic or similar driver does not help, you can install our desktop app on your computer in order to print using the desktop drivers. Please refer to our official website for more information.

                              Note: in the latter case your computer needs to be ON and our desktop app needs to be running when you are printing from your mobile device.

                              Kind regards!

                            • 1 vote
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                                1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                AdminPrintHand (Admin, PrintHand) commented  · 

                                Jayson,

                                thank you for the heads up! I've passed the inquiry to our developers. It seems to be a bug of some sort.

                                Kind regards,
                                Konstantin

                              • 1 vote
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                                  2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                  AdminPrintHand (Admin, PrintHand) commented  · 

                                  Hello,

                                  I believe this may help you in case you are using an Android device:
                                  https://support.google.com/nexus/answer/6285273?hl=en

                                  Kind regards,
                                  Konstantin

                                • 1 vote
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                                    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                    AdminPrintHand (Admin, PrintHand) commented  · 

                                    Please contact us at support@printhand.com and provide more information about your setup and the problem.
                                    We will need to know the make and model of the device on which you installed PrintHand app; the make and model of your printer;
                                    and the interface you are using to print: Wi-Fi, Bluetooth or USB.
                                    Also, please let us know whether you are referring to the mobile app or to the desktop app?

                                  • 4 votes
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                                      2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                      AdminPrintHand (Admin, PrintHand) commented  · 

                                      Hello,

                                      thank you! Glad the game is to your liking!

                                      Sadly we are not planning to develop a Windows Phone version of the game, sorry.

                                      Have a nice day,
                                      Konstantin

                                    • 1 vote
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                                        1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                        AdminPrintHand (Admin, PrintHand) commented  · 

                                        Hello,

                                        please make sure that you are downloading it from www.printhand.com. Genuine app should not contain any malware or viruses. In case you've downloaded it from our web site and still see an alert from your anti-virus, please send us the alert. It is likely to be false-positive.

                                        So, please contact us at support@printhand.com and provide more information about your setup and the problem.

                                        Best regards!

                                      • 8 votes
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                                          1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                          AdminPrintHand (Admin, PrintHand) commented  · 

                                          We do update drivers as soon as the latter become available. This driver is not available for the Android yet, sorry.

                                        • 7 votes
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                                            1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                            AdminPrintHand (Admin, PrintHand) commented  · 

                                            Hello!

                                            Sorry, there are no promotions running at the moment.

                                            Kind regards!

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