AdminPrintHand (Customer Support Director, or Executive, PrintHand)

My feedback

  1. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment

    Patrick,

    We will add your request to our list. Thank you!

    Best regards!

  2. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment

    Hello,

    Unfortunately we are not sure when or if we are going to be able to create a specific driver for this printer. There are no drivers that are known to be compatible with this printer, sorry.

    However, we've added your printer to the list of requested drivers. :)

    Kind regards!

  3. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment

    Hello,

    Please try updating the app to the latest version. Please try updating the desktop client to the latest version as well. See if it helps.

    Best regards!

  4. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment

    Hello,

    Which app are you referring to?
    What is the make and model of the device on which you've installed the app?
    What is the version of the OS installed?

    Have a nice day!

  5. 12 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment

    Hello,

    Unfortunately we are not sure when or if we are going to be able to create a specific driver for this printer. There are some Dell printers supported by Generic drivers.

    To select a driver for your printer you need to do as follows:

    1) Launch the app
    2) Go to the list of detected printers by tapping Manage printers (if you've already selected a printer, it can display the printer's model) button in the top of the screen -> Nearby Wi-Fi printers.
    3) Tap and hold your printer
    4) You will see a new menu
    5) Tap Select manually
    6) Select the driver

    However, we've added your printer to the list of requested drivers. :)

    Kind regards!

  6. 38 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment

    Hello,

    Please contact us at support@printhand.com and provide more information about your setup and the problem.
    We will need to know the make and model of the device on which you installed PrintHand app; the make and model of your printer;
    and the interface you are using to print: Wi-Fi, Bluetooth or USB.

    Also please try to remember the driver which you were using previously when you were able to print.

    Have a nice day!

1 2 4 Next →

Feedback and Knowledge Base